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Selected types of appointments are available through our telemedicine platform!

You can contact us using a computer or smartphone without leaving home.

Why Telehealth?

Telemedicine makes it easier and more convenient for patients to stay healthy and engaged in their own healthcare.

  1. Telemedicine allows for minimizing risk exposure. In times where self-isolation is important, you can protect your family – and other families.

  2. Telemedicine means less time in waiting rooms. While you may experience a brief wait while waiting to connect with us, you can wait in the comfort of your home. 

  3. Telemedicine allows for continuation of care with your primary care provider. You do not have to seek care at a walk-in clinic that does not know your child and has no records. We can connect you with your medical home without requiring further delays to access during times of crisis.

  4. Telemedicine allows for education and prevention. While we’re limited in terms of a physical exam, we can talk about your chronic issues, symptoms, medications, risk factors, and decide together on a plan of care. If your child does need an in-person treatment (such as a lab test), we can pre-plan it together so your time in the office is minimized.

What kinds of visits are appropriate for Telehealth?

Visits which primarily involve talking to your primary care provider are best for telemedicine. Examples of visits appropriate for Telehealth include, but are not limited to:

  • ADHD recheck

  • Migraine rechecks

  • Mental health rechecks

  • Allergy rechecks

  • Parent consults

  • Nexplanon consults

  • Insomnia rechecks

What kinds of visits are inappropriate for Telehealth?

Some types of care need to be done in person. Examples of visits inappropriate for Telehealth include, but are not limited to:

  • Asthma exacerbations

  • Nexplanon removal

  • Medically complex patients

  • Need for labs (e.g. possible urinary tract infection)

  • Need for vital signs (e.g. blood pressure recheck)

  • Abdominal pain

  • Dehydration concerns

  • Fever in young infants

If you contact our office, we can advise you whether your visit can be performed using our Telehealth platform, or not.

Does my insurance cover or have coverage for telehealth visits?

Most insurance companies cover telemedicine services and some will even cover traditional telephone services.

Our current listing of Tennessee insurance plans paying for telemedicine is found here.

If you have particular questions about your insurance plan and its coverage policies, please contact our billing office at 931 598-9761 before you are seen. You are responsible for cost-sharing determined by your insurance.

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